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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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AmsSF

December 9, 2025

5  out of  5
rating by AmsSF
"So glad we found Traci Hollander’s office. She and her team have been supportive on so many occasions. Special shout-out to Rocio, who always responds quickly with helpful information."
We responded:
"Thank you for your thoughtful review! We are thrilled to hear you had a great experience with Rocio. If there is anything else you need, please don't hesitate to reach out - we're here to help!"
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Norman Flores

October 31, 2025

5  out of  5
rating by Norman Flores
"I've been a policy holder (auto and renters) for many many years. They've always been super helpful and pleasant to deal with. I recently added earthquake insurance and was helped by Eva Lee. She was very responsive, provided quotes based on several options I chose and answered all my questions. Eva was professional and super responsive!"
We responded:
"Thank you for your 5-star review! We are thrilled you had a wonderful experience with Eva. My State Farm team and I are happy to be your good neighbor! "
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1234567desy

August 27, 2025

5  out of  5
rating by 1234567desy
"Thank you Heather for all your help. You made insurance so easy for me to understand"
We responded:
"Thank you for taking the time to post your review! Heather is the best. Please don't hesitate to reach out if you need anything - we're here to help!"
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Desyreth Velazquez

August 27, 2025

5  out of  5
rating by Desyreth Velazquez
"Thank you Heather for all your help"
We responded:
"Thank you for the amazing five-star review! We’re thrilled you had a great experience with Heather and appreciate your support."
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Kassandra Itehua

August 27, 2025

5  out of  5
rating by Kassandra Itehua
"I had a great experience working with Heather! She was incredibly knowledgeable and patient, taking the time to answer all of my questions and explain things clearly. If you’re looking for someone who goes above and beyond to make sure you understand your options, I highly recommend Heather!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Heather. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melissa

August 27, 2025

5  out of  5
rating by Melissa
"This insurance agency has some of the best customer service. Today I was dealing with Heather. Heather was very fast and efficient in adding my new car and I appreciated her making the process seem smooth and effortless!"
We responded:
"Thank you for your fantastic five-star review! We’re so grateful you took the time to share your experience with Heather. If you need anything else in the future, please don't hesitate to reach out!"
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Courtnie

August 26, 2025

5  out of  5
rating by Courtnie
"I called to see what kind of coverage I could get for a decent price, my teenager just started driving and lord knows I need any coverage I can get. Heather was very patient and answered all of my questions and concerns. She was very helpful and I appreciated her professionalism as well"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shay T.

August 25, 2025

5  out of  5
rating by Shay T.
"Heather has been great to work with, she was responsive, patient with my questions, and quick to explain coverage options in a way that makes sense. It feels more personal than just dealing with a big company, and I really appreciate that."
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with Heather. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again soon!"
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Danielle Supyk

August 24, 2025

5  out of  5
rating by Danielle Supyk
"Heather made buying life insurance easy and I now have peace of mind for my family’s financial protection after I’m gone. She’s extremely knowledgeable and was a pleasure to work with! Highly recommend."
We responded:
"Thank you for your fantastic 5-star review! We're so happy you enjoyed your experience and truly appreciate your support. Please don't hesitate to reach out if you need help with anything else!"
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Andrea Harris

August 22, 2025

5  out of  5
rating by Andrea Harris
"Heather love was just so amazing. She answered all my questions and made me feel well taken care of. I rarely leave reviews but she is well worth my time since she gave me so much of hers. Very down to earth, patient, knowledgable and understanding."
We responded:
"Thank you for your five-star review! We appreciate your support and are delighted to know you had a positive experience with us. Please don't hesitate to reach out if you need anything else. We are here to help!"
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Ilya Filmus

August 21, 2025

5  out of  5
rating by Ilya Filmus
"Heather Love is an expert in auto and Life Insurance. There are many experts out there, but Heather brings integrity and compassion that you rarely see with professionals especially selling insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Heather. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Richard Brown

August 21, 2025

5  out of  5
rating by Richard Brown
"I called in and talked to Heather Love. She was very well informed and have me all the information i needed to make my decision. This is why I like being able to call in and talk to someone who actually has answers. A+ customer service."
We responded:
"Thank you for your fantastic five-star review! We’re so grateful you took the time to share your experience. If you need anything else in the future, please don't hesitate to reach out!"
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Jessie S

August 21, 2025

5  out of  5
rating by Jessie S
"Heather Love is my go-to for all things insurance related. She's honest and truly cares for her customers!"
We responded:
"Thank you for your wonderful five-star review! We’re so glad you had a great experience with Heather. Your feedback means a lot to us. Please don't hesitate to reach out with anything else you need!"
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Rick Rickert

August 13, 2025

5  out of  5
rating by Rick Rickert
"Heather Love at State Farm is fantastic! She’s helpful, detail-oriented, and truly cares about her customers. Highly recommend!"
We responded:
"Thank you for your fantastic 5-star review! We're so happy you enjoyed your experience and truly appreciate your support. Please don't hesitate to reach out if you need help with anything else!"
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Daniel Kim

August 13, 2025

5  out of  5
rating by Daniel Kim
"State Farm is great. I have been with them for years and Heather Love is an awesome person to work with. If you need insurance then be sure to reach out to Heather Love at State Farm!"
We responded:
"Thank you so much for your 5-star review! Heather is truly the best. We appreciate your support and look forward to serving you again soon."
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Rick Monetta

August 13, 2025

5  out of  5
rating by Rick Monetta
"Traci and Heather Love are my go to for auto insurance and Life insurance. They are experts who are trust for my clients."
We responded:
"Thank you for leaving such a fantastic 5-star review! We’re grateful for your kind words and are delighted that you enjoyed your experience. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best service possible. Let us know if we can help with anything else!"
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sara W

August 10, 2025

5  out of  5
rating by sara W
"Heather Love will go above and beyond for you ."
We responded:
"Yes she will! Thank you for taking the time to review us. We are happy to be your good neighbor!"
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Noah Bougher

August 10, 2025

5  out of  5
rating by Noah Bougher
"I called this State Farm office for a car insurance quote. I spoke to Heather who got me a good price on a bundle with car and life insurance."
We responded:
"Thank you for your 5-star review! We are thrilled to hear that you had a wonderful experience with Heather. Please let us know if you need anything else - we're here to help!"
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ky Love

August 10, 2025

5  out of  5
rating by ky Love
"Heather Love was patient and took the time to explain my coverage so I understood what I was paying for and why I needed it. 10/10 recommend!"
We responded:
"Thank you for your awesome review, Ky! Heather is the best. We're glad to be your good neighbor - please don't hesitate to reach out if you need anything else!"
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Robb Fleischer

August 5, 2025

5  out of  5
rating by Robb Fleischer
"Rocio Jimenez was very helpful and pleasant. Really appreciated her great attitude and resolve."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you had a wonderful experience with Rocio. If you ever have any questions or need assistance, we’re here to help! "
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Anastasia Micheals

July 27, 2024

5  out of  5
rating by Anastasia Micheals
"Really appreciated Vincent's help today processing our renewal and answering a few questions about discounts. No one was available to answer the phone on my first call, but the phone was answered on the first ring when I called an hour later. Overall we are very happy with Traci Hollander's office."
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lance Blair

August 12, 2021

5  out of  5
rating by lance Blair
"I've been with Traci's office for years and recently they reached out with a few suggestions to save money. Diana and Alyssa were great--so helpful and professional. Thank You!"
We responded:
"Lance, we are so glad to hear that Diana & Alyssa were able to help you save on your policy! We are proud to be San Francisco State Farm Agency and happy to be your neighbor in the insurance industry."
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Andy Avins

July 20, 2019

5  out of  5
rating by Andy Avins
"We've been using Traci Hollander's service for years. Very prompt and attentive with good follow-through. We've never felt pressured; they're great about working with us and addressing our needs. Highly recommended."